Domain Names For Online Business

Frequently Asked Questions

What happens if I forget to renew my domain and it expires?

In case you forget to renew your domain, here are the different scenarios you can expect:

a) Domain name is registered or renewed: Domain names can be registered or renewed for a period of 1-10 years such that they do not cross the maximum allowed period from the registration or renewal date.

b) Domain name expires; Renewal Grace Period begins: Once the domain expires, it enters the "Renewal Grace Period (RGP)," which is 36 days for .Online Domains. All services associated with the domain name (eg. website, emails) will stop working. During the grace period, the domain owner can renew their domain names at any time at their regular price without penalty.

c) End of Renewal Grace Period; beginning of redemption period: At the end of Renewal Grace Period, the domain name enters the "queued for deletion stage" for 5 days, and it is subsequently deleted by the registrar after this period ends. After this, it enters the redemption period of 30 days. During the redemption period, the domain owner can redeem their domain name by paying a redemption fee in addition to the cost of a one-year domain renewal.

d) Redemption period ends; pending delete: Once the 30 days of the redemption period end, the domain name will be placed in a "pending delete" status at the registry for up to 5 days. During this time, it is not possible to redeem, recover, or renew the domain name. The only way to get the domain back is to wait until the domain name is dropped by the registry and made available for registration.

e) Domain name is deleted; made available for registration: After the 5-day pending delete period, the domain name will be deleted from the registry. At this point, the domain will be available to the general public for registration on a first-come, first-serve basis. If a domain is valuable or has a lot of traffic, it will be snapped up in seconds after it has been dropped.

The best policy is to renew your domain names for multiple years before the expiry date. After the last date, your domain will go into the restoration period. If you wish to restore your domain, you may still be able to do so. A restoration fee of $138 will apply. If the domain is not restored, it will go into the pending delete stage, and after 5 days, it will be deleted.

What do I do if I forget to renew my domain?

We do send out multiple renewal reminders before the domain is expired to the registrant's email address. There are compulsory emails that are sent out 30 days and 7 days prior to expiry. There are also optional renewal reminders sent out on every 1st, 11th and 21st day in the last 45 days before expiry. The optional emails can be enabled or disabled within the control panel.

However, if you do forget to renew the domain, we still provide an additional 36 days Renewal Grace Period. During this period, you will have full control over the domain and you can renew the domain within this time span.

You can refer to our Knowledge-base article to renew a domain here: https://manage.get.online/kb/answer/1148

If, due to certain circumstances, you are not able to renew the domain within the 36-day time span, then your domain will slip into the Redemption Grace Period for 30 days. Here, you will get another opportunity to safeguard your domain. You can restore your domain within this time span of 30 days. Please note that restoring a domain is costly, time-consuming, and a manual process.

You can refer to our Knowledge-base article to renew a domain here - https://manage.get.online/kb/servlet/KBServlet/faq460.html

Can I transfer my domain name to another provider or registrar?

Yes, you can transfer your domain name to another provider or registrar. However, transfer charges will apply. Before proceeding, you are advised first to check if your domain name can be transferred.

a) If your domain name is less than 60 days old, your transfer request will get rejected by the Registry itself.

b) If your domain name has been transferred less than 60 days ago, you will be unable to transfer to another Registrar until the 60 days are over.

c) If Theft Protection / Lock / Suspension has been applied on your domain name, then you won't be allowed to transfer that domain name to another Registrar. You will first have to disable Theft Protection / Lock / Suspension for the domain name and then proceed with the transfer.
d) If Privacy Protection has been enabled on your domain name, then you need to disable it before trying to transfer.

e) If your domain name is in the Redemption Grace Period or the pending delete period, it can not be transferred.

For more detailed steps, take a look at our Knowledge-base article: https://manage.get.online/kb/servlet/KBServlet/faq556.html

From Accounting to Zumba, there’s a .Online domain for every business.

Over 3 million active .Online domains and counting…

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From Accounting to Zumba, there’s a .Online domain for every business.

Over 3 million active .Online domains and counting…

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See
businesses that use
.Online domains across

Supporting
Women
Entrepreneurs

Simplifying
Online Business
for Beginners